WON'T EJECT

SEVERAL DVDS WILL NOT EJECT FROM ONE OF MY THREE UNITS. THE SOFTWARE IS SHOWING CHECKED OUT BUT THEY ARE STILL IN UNIT. CAN SOMEONE HELP

Hello spice322,

Greetings from Digistore Solutions.

There may have been some transition disruption while requesting to perform task with the said disc/s. Anyhow, you may attempt to remove the "ghost" disc/s by performing the "Eject Empty Slots" found under the View - Connected Organizers...., select the appropriate organizer serial number and click on the "Eject Empty Slots". 

This will allow MediaTRACKER Library to check clear of any slot/s that is supposed to be empty. If you require further assistance on the matter, kindly open a support ticket at our "Request for Support".

Best regards,

Ivan

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