No eject blank cd in software

I installed Media Tracker with my new Centurion CD and have already managed to get a cd stuck in there without the ability to eject it. I've seen another post on this forum that talks about selecting the "eject all blank disk" where the software will eject all disks in the Centurion CD that haven't been registered but this function is not available in my Media Tracker software. How do I do this if it's not showing up in any of the menus of my software? The software is up to date.

Hello bjlasota,

Greetings from Digistore Solutions.

You will be able to locate the "Eject Empty Slot" and "Check Out All Media" under the View - Connected Organizers.... Select the desire organizer unit serial number and run the above mention command. You should be able to retrieve your disc with ease.

If you are still unable to retrieve your disc, kindly open a support log at our "Request for Support" portal. Our duty engineers will be able to assist you on your matter.

Best regards,

Ivan

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